Associate, Program Management

Department: Programs
Location: Metro Atlanta
Reports to: Director, Programs

Primary Responsibilities

Overall responsibility for managing JA programs in association with in-class and the JA Discovery Center that deepen the JA experience and strengthen the JA brand. JA of Georgia is focused on transforming secondary education (6th – 12th grades) by providing relevant, authentic and experiential learning opportunities. This position will be responsible for executing JA’s educational vision through programmatic initiatives implemented in partnership with local schools and school districts.

Program Quality

  • Develop and maintain program calendar that aligns with organizations strategy and achieves goals for region.

  • Effectively coordinate implementation of programs based on established processes and standards, including multi-week and single day events, to maximize student learning and engagement.

  • Facilitate interactive and engaging training for participating educators and provide ongoing program support.

  • Recruit and train required number of volunteers to coach students through JA program experiences using their own personal experiences in the context of the program.

  • Manage administration of program evaluation instruments (i.e. pre/post surveys, teacher surveys, etc.) and analyze results to inform business practices.

Program Sustainability

  • Secure required forms regarding program registration, volunteer information, program verification, etc., and maintain accurate and up-to-date records for all programs in BCRM database to track progress towards goals.

  • Manage inventory and distribution of student and teacher program materials.
    Monitor budget related to program implementation and stewardship of teachers and volunteers.

  • Coordinate with Development team to ensure programmatic alignment with funding.
    Develop, document and share best practices with peers, and demonstrate resourcefulness and adaptability to provide solutions to unexpected obstacles.

  • Ability to travel 25%-30%, promote JA brand and programs to public that support growth into new markets.

Constituent Experience

  • Deliver a best-in-class experience to all students, teachers, and volunteers that participate in the JA programs.

  • Build affinity with schools and district partners by demonstrating a strong return on investment for programs.

  • Embody organizational culture and reflect guiding principles to build strong working relationship with peers.

Core Competencies

  • Delight the Customer: Provide value to JA stakeholders and constituencies beyond their expectations; Seek and respond to feedback to ensure that constituent needs have been met.

  • Execute Effectively: Focus on appropriate details so that work gets done accurately; Use the most appropriate sequence of activities to complete work in a timely manner; Implement appropriate work structures and processes to accomplish goals.

  • Understand & Plan the Work: Identify action steps needed to accomplish work objectives; identify and obtain resources needed to accomplish objectives; coordinate planning efforts with others; establish clear, realistic timelines for goal accomplishment.

  • Communicate Effectively: Demonstrate genuine interest when listening to others; Listen actively, reflecting and summarizing comments to ensure understanding; answer questions clearly and concisely.

  • Drive for Results: Consistently achieve work objectives; Readily put in time and effort required to achieve goals; Work to resolve routine and unexpected problems.

  • Demonstrate Adaptability & Resourcefulness: Overcome obstacles and constraints without becoming discouraged; Maintain a positive outlook and sense of humor in difficult situations.


  • Required: Bachelor’s degree; with 3 + of broad-based education/business/management experience; strong sense of K-12 educational landscape in US and Georgia; customer-service oriented; relationship builder/demonstrated capability to interface and maintain effective relationships at all levels of the organization; unwavering integrity and a strong work ethic.

  • Preferred: Facilitation, coaching and/or training experience; exhibited program and project management skills; experienced with data collecting and analyzing trends to improve performance.