Department: Volunteer Management
Location: Atlanta JA Discovery Center
Reports to: Sr. Director, Volunteer Strategy & Partnerships
JA of Georgia is currently seeking a high energy, fast-paced, people-oriented, account manager professional for the role of a Corporate Account Manager, Volunteer Partnerships. This role is an essential resource to strategically build existing and new partner’s volunteer engagement, primarily focused on corporate accounts.
This role is responsible for strategically managing and recruiting volunteer partners and groups, a total of 5,000+ volunteers annually to support programs throughout Metro Atlanta, primarily at the JA Chick-fil-A Foundation Discovery Center, to deepen the JA Experience and strengthen the JA brand. The Atlanta JA Discovery Center is a 50,000 sq. ft. facility that serves 30,000 local middle school students annually with authentic, relevant and experiential financial capability programs that combine in-class curriculum with a capstone simulation. In addition, the Atlanta JA Discovery Center serves as a hub of frequent business and community events in connection with the 150+ corporate partners involved in the initiative.
Volunteer Account Management
Manage and grow existing complex volunteer partnerships with diverse organizations, including companies, colleges, community organizations, etc., through account management, deep relationship building, and stewardship. This will have a focused region of Atlanta.
Create comprehensive annual strategic volunteer plans with partner organizations in coordination with Development team.
Identify strategic Atlanta prospect colleges, companies, community organizations and convert into new volunteer partnerships in coordination with Development team.
Identify, document and share best practices with peers on volunteer management team.
Create and implement professional JA brand presentations, securing new groups and individuals from companies, colleges, and community organizations.
Seek and participate in recruiting fairs around metro-Atlanta.
Manage all volunteer related data efficiently and effectively according established processes and standards.
Ensure monthly volunteer coverage for JA BizTown and JA Finance Park programs (approximately 40 volunteers/day) at the Atlanta JA Discovery Center, and other programs in the Atlanta region. Strategically planning out the school calendar with different volunteer sources and sizes.
Collaborate with JA Programs/Operations teams to recruit best-fit volunteer groups for Atlanta program needs.
Deliver a best-in-class experience for every volunteer that participates in the JA BizTown, JA Finance Park, and other programs.
Steward volunteer partner organizations to provide a strong value-add for their employees’ time and partnership.
Embody organizational culture and reflect guiding principles to build strong working relationship with peers.
Delight the Customer: Provide value to JA stakeholders and constituencies beyond their expectations; Seek and respond to feedback to ensure that constituent needs have been met.
Execute Effectively: Focus on appropriate details so that work gets done accurately; Use the most appropriate sequence of activities to complete work in a timely manner; Implement appropriate work structures and processes to accomplish goals.
Understand & Plan the Work: Identify action steps needed to accomplish work objectives; identify and obtain resources needed to accomplish objectives; coordinate planning efforts with others; establish clear, realistic timelines for goal accomplishment.
Communicate Effectively: Demonstrate genuine interest when listening to others; Listen actively, reflecting and summarizing comments to ensure understanding; answer questions clearly and concisely.
Drive for Results: Consistently achieve work objectives; Readily put in time and effort required to achieve goals; Work to resolve routine and unexpected problems
Demonstrate Adaptability & Resourcefulness: Overcome obstacles and constraints without becoming discouraged; Maintain a positive outlook and sense of humor in difficult situations.
Required: Bachelor’s degree and 5+ years work experience; ability to recruit, build and sustain relationships; Very proactive and entrepreneurial; strong cross-functional team collaboration, communication, presentation skills; Ability to create strategies to balance short-term requirements with long-range business plans; strong computer skills; high level of customer service; Works well in a fast-paced environment.
Preferred: 4+ years of development, sales or recruitment experience; account management skills; coaching and/or training experience.